PRIVACY POLICY

1. Who is responsible for the processing of your data?

Identity: Savila Games
Postal Address: 7 rue Auguste Renoir, 59000 Lille
Email: support.savilagames@savilagames.com

In accordance with the current legislation on the Protection of Personal Data, Savila Games informs the user(s) of the website and platform www.savilagames.com about the Privacy Policy that will be applied in the processing of personal data provided by the User, either by registering on the website through the registration form provided for this purpose, by subscribing to the newsletter, or during the purchase process or any interactions with Savila Games.

By providing Savila Games with their personal data, the User expressly consents, through the mechanism provided for this purpose, to the processing of their data in accordance with the terms set forth in this Privacy Policy, which will constitute the legal basis for its processing.

2. What type of personal information do we collect?

We may collect the following types of personal information from users:

  • Name
  • Contact details: email address and telephone number; organization address;
  • Represented organization and job position in the organization;
  • User's navigation on the website and platform and their interaction with the brand.

The User's voluntarily provided data during the use of the Website will be included for processing purposes as indicated in this Privacy Policy. In accordance with current legislation on the protection of personal data, particularly with regard to Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC Savila Games will maintain the corresponding record of personal data processing activities.

3. For what purposes do we process personal data?

We collect and process personal information for the following purposes:

  • Communication with users for marketing purposes and newsletters
  • Contacting you via email, phone calls, SMS, or other equivalent electronic communication methods, regarding updates or informational communications related to the functionalities, products, or services contracted, including security updates of the Platform, whenever necessary or reasonable for their execution.
  • Addressing and following up on inquiries and requests directed to us through our Customer Service
  • Developing, fulfilling, and executing the sales contract entered into upon purchasing products
  • Compliance with legal obligations
  • Conducting market research and statistics on our products
  • Profiling of users

4. Legal Basis for Data Processing

The legal basis for processing personal data includes:

  • The necessity of processing for the performance of a contract (e.g., to provide access to the platform and services)
  • Consent of the data subject for marketing and newsletter communications
  • Compliance with legal obligations

5. How long will we retain the data?

The provided personal data will be kept as long as the commercial relationship or the relationship that originated the processing is maintained. If you decide to cancel your personal data, it may be retained in our databases for the periods required by law in order to fulfill fiscal and accounting obligations and will be deleted once these legal or applicable time limits have expired.

Subscription to the newsletter

In the event that you authorize your subscription to the Newsletter of savilagames.com we will provide you with information about our products and services through various means such as email, any other equivalent electronic communication medium, such as SMS. Subscribing to the Newsletter may involve the use of your personal data to provide personalized advertising related to our products and services through emails, SMS, or other electronic means owned by us or our collaborating third parties. In order to improve the service, we provide to you, we inform you that personal data regarding your purchases in our online and physical stores, as well as your preferences and interests, may be used for analysis, profiling, marketing studies, quality surveys, and enhancing interaction with our customers. If you are a registered user, you can unsubscribe through the link provided for this purpose in each of our newsletters, following the instructions provided.

6. What legitimizes us to process the data?

The legal basis for the processing of your data as a customer is the contractual relationship established when you purchase our products and services, and compliance with commercial, tax, and accounting obligations. The communication of offers and promotions, the sending of advertising through any means of communication, as well as the creation of profiles and the transfer of your personal data to third parties, are based on your express consent.

7. Sharing of personal information

We may share your personal information with third-party service providers to enable the functioning of our platform and services. In all cases, the data provided is strictly necessary for the specific activity to be carried out. By accepting this Privacy Policy, you expressly authorize to transfer your personal data to other companies within the group or collaborating third parties, whether located within or outside the French territory, provided that they offer a level of protection equivalent to that established in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), Organic Law 15/99 of December 13, and other applicable regulations on the subject matter. In any case, the third parties with whom certain personal data may be shared will have previously demonstrated the adoption of appropriate technical and organizational measures for the proper protection of such data. Savila Games does not sell customer data to third parties under any circumstances. These service providers include GoDaddy, DigitalOcean, Twilio, and Ionic. We ensure that any third parties we engage to process personal data do so in compliance with data protection regulations.

The following is a list of the third-party service providers we are currently using, along with a brief description of their services and links to their respective privacy policies:

Please review the privacy policies of these third-party providers to understand how they handle your personal information.

8. What are your rights regarding personal data?

As a user of our platform, you have the following rights:

  • Right to access your personal information
  • Right to rectify inaccurate data
  • Right to withdraw consent (applicable where consent is the legal basis for processing)
  • Right to erasure (subject to legal requirements)
  • Right to data portability
  • Right to object to processing (subject to legal requirements)

By using our platform and services, you consent to the collection and processing of your personal information as described in this Privacy Policy.

The User may exercise their rights of access by contacting us at the email address provided in the initial section of this document. We may ask you to specify your request in writing and to verify your identity before processing the request. Additionally, the User may object to the sending of commercial communications and withdraw their consent without affecting the lawfulness of the processing of their personal data for other purposes. Users have the possibility to file a complaint with the supervisory authority concerned or with the supervisory authority of the EU member state of habitual residence or place of work if they believe that proper assistance has not been provided in the exercise of the rights mentioned in this section.

9. International Data Transfers

As part of our operations, we may transfer your personal information to countries outside the European Economic Area (EEA). We will take appropriate measures to ensure that such transfers comply with applicable data protection laws.

10. Security Measures

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or destruction.

11. Cookies

Our website does NOT use cookies.

12. Regular Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Please review this page periodically for any changes.

13. Children's Privacy

Our platform and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us using the information provided in Section 10, and we will take steps to delete the information as soon as possible.